Carpet Repair Service

Would you rather repair your carpet or spend thousands of dollars to replace it? Whether you're a home or business owner, your carpet's appearance and overall integrity is essential. At Creative Carpet Repair, we've encountered just about every type of carpet damage you can imagine, and there are few things we can't fix. Best of all, every single job we do is backed up by our 100% Unlimited Unconditional Lifetime Labor Guarantee, which shows how confident we are in our workmanship.

Our carpet repair service company has been in business for well over a decade, servicing residential and commercial clients all over the country. Creative Carpet Repair was created by Steve Gordon, a lifelong professional who brought his indomitable work ethic to a national audience with stunning success.

Every carpet guy we work with is hand-picked by Steve, and required to maintain our strict Code of Ethics. The hard working carpet repair specialist we send to your home will be thoroughly vetted, insured, licensed, bonded, and required to have at least 10 years of experience repairing carpet. Carpet repair guys aren't the most attractive men on the planet, and their shirts are seldom tucked in, but they are hard working, honest, and know how to get the job done right.

Do You Have a Carpet Problem? I Can Fix That!

Your Local Carpet Repair Expert

(800) 656-9862


Would you like to repair your carpet...
instead of spending thousands of dollars replacing it?

I'm Steve Gordon.
Call me to repair your carpet now!

(800) 656-9862

~ Before you call to have a carpet patched, please read this page. ~

Follow the carpet repair links here or at the top of the page
to see more before and after pictures like the ones below.

Not only do I stand (or kneel) behind every job we do, but back it up with my
100% Unlimited, Unconditional Lifetime Labor Guarantee.



100% Unlimited, Unconditional Lifetime Labor Guarantee.

Below are a few examples of carpet patching.
For more before and after pictures, I have prepared several pages for you.
You can find them by clicking the links at the top of this page.
And by the way, I've created videos at the bottom of this page to
answer most of your questions about:


Check out our long list of customer reviews for yourself and find out why we are the premier carpet repair service in the United States

When you call our office and explain your problem, our phone agent will provide you with an accurate in-range estimate. We will then dispatch a carpet guy to your home, and they will promptly contact you to arrange a visit. When they arrive, they will inspect the damage and give you a firm estimate that falls within the in range estimate you got over the phone - no bait and switch.

If you choose to do the work, we ask that you let them do it on their initial visit to preserve their resources. If you choose not to do the work, they won't whine, complain, or try to coerce you into doing the repair. They will walk right out of your front door, no questions asked. You have complete control, and your estimate is entirely free.

Your repair will then be backed up by our unconditional labor guarantee - forever!

Below are some of the most common carpet repairs we do every day.
If any of these photos look familiar, we can fix your carpet, too!

Berber Patch   Berber Patch
After the Dog Destroyed The Carpet   After We Repaired The Carpet

Sometimes, a carpet patch you can see is a better choice than buying new carpet. In the example above, a dog was locked into a bedroom. The reason that the patched carpet looks brighter is because we took that carpet out of a closet so it looks brand new.

Whenever you patch a carpet with new, unworn or unfaded carpet, the patch will be obvious. In time, it will look better, but it will never completely match the older carpet. In the end, this Berber carpet repair saved our happy customer a LOT of money.

Below are more examples of carpet repair. The first four are carpet patching...

 
OMG! Bad Dog! What have you done?   After a good carpet patch.
 
If your dog tries to dig her way out...   Call us for your carpet repair
I'm Steve Gordon
Call me now to repair your carpet!
(800) 656-9862

Steve created a carpet repair service that entirely eliminates the risk and hassle commonly associated with other in-home service repair companies. Who would you trust to come into your home; a stranger off of internet or a carpet specialist who is required to meet our unyielding demands?

The choice is obvious.

We are the hardest working carpet repair service in the nation

  • There are few carpet problems our crew can't fix
  • We can stretch carpet, repair carpet seams, and even fix carpet damaged by burns, stains, and animals
  • Every job is backed by our 100% unconditional labor guarantee, so you never have to worry about something going wrong after the work is done
  • Our hard working carpet guys won't win many beauty contests, but you'll be shaking their hand when they save you thousands of dollars

    What makes Creative Carpet Repair different than any other company in the industry? Ask yourself the following questions...

  • Have you ever tried to arrange a visit from a repair company but they won't answer the phone or even return you calls?
  • Have you ever been a victim of the 'bait and switch,' where you're quoted an estimate for repair work only to see the price skyrocket after the work has already began?
  • Have you ever been unhappy with the quality of a repairman's work, but they ignore your phone calls or refuse to make it right?
  • Have you ever opened the door to a repairman that smelled like alcohol or made you worry about your safety or the integrity of your home?

    Sadly, most of us have dealt with one or more of these scenarios at least once in our lives. The carpet industry is not immune to disreputable repair service companies, and there's probably a number of them in the town you live in. Some repairman are not capable of fixing certain carpet issues even if they have the best intentions.

  • ~ Before you call to have a carpet patched, please read this page. ~

    You can count on us to stretch your carpet, partch carpet, install carpet to tile transitions, repair Berber carpet runs and pulls, fix pet damaged carpet and all other types of carpet repairs.


    Carpet Patch
      Carpet Patch
    After What's His Name walked through the living room with his work boots on.   After our carpet repair technician went in with his slippers on and patched it.
    Sometimes people call us to repair a carpet because of a stain that the carpet cleaner just couldn't remove.
     
    In this example, the patch worked out well though it doesn't always turn out like this. The main reason that this carpet patch is so invisible is because the original carpet and donor carpet were both relatively new.

    Carpet Stretch
      Carpet Stretch
    Don't trip on that wrinkle!   Ah, now isn't that better?
    When we see a carpet with a lump in it, we think, "The original carpet installer didn't use a proper power stretcher." If this carpet had been stretched properly in the first place, it wouldn't be loose and starting to wrinkle. In our stretching loose carpet section we show you how it's done.
     
    After using the power stretcher, the wrinkle is gone. (Don't you wish we had a power stretcher for crows feet?)

    By the way, we back up all of our work with a 100% unlimited, unconditional lifetime labor guarantee, so if that carpet ever ripples again, we'll fix it for free!

    Carpet Patch
     
    OK, who spilled what on the bedroom floor?   Yay, no more stain.
    In this carpet patching example, the carpet cleaner couldn't get a truly disgusting stain out of the carpet that had soaked down into the padding. Our customer had extra carpet left over from the original installation so we were able to fix it right up.
     
    The padding and the carpet was patched here. The original carpet and the donor carpet for the patch matched quite well so it looks great.

    Carpet Repair
     
    Before repair   After repair
    One place that often needs help is the transition area between two rooms. In the example above, a little dog got herself locked into a room. After trying to dig her way out, this is what's it looked like. We patched the darker carpet and then seamed it to the lighter carpet after removing the door.
     
    This is a perfect example of how a carpet repair can save your bacon if you're trying to get your security deposit back!

    Carpet Transition
      Carpet Transition
    How can we ever have the neighbors over?   Step One: Install the tack strip
    Sometimes the edge of the carpet becomes threadbare and worn out. If we are going to fix this without installing a patch, we will need to stretch it. It's not always possible to stretch carpet enough to solve this problem.
     
    When we stretch carpet more than a very small amount using the power stretcher, it puts a lot of stress on the tack strip which is the piece of wood you see above with tacks that hold the carpet in place.
    Carpet Transitions
     
    Step Two: Lay the carpet back down   OK, call the neighbors! Party's on!
    Stretching a carpet doesn't happen in one small spot, no, we really do need to stretch across the entire room. The power stretcher butts up against the opposite wall and uses leverage that's far more powerful than simply using a knee kicker.
     
    The handle of the power stretcher is just as long as the handle of the jack that I use to jack up my truck. That's how powerful it is.

    If it's possible to fix a carpet by stretching rather than patching, it's a far better option.

    Carpet Seam Repair
     
    Wear and tear times 10!   Step One: Get complimentary color carpet
    In this commercial environment, the seam deteriorated due to wear and cleaning. There's no way to match this carpet. Even though we had the exact same carpet, it was new and the old carpet was faded. It would have looked terrible.
     
    Rather than installing an incredibly visible patch all the way across the room with new carpet mismatching the old carpet, we found a completely different color and made it look like a decorative strip.
    Carpet Seam Repair
      Carpet Seam Repair
    Step Two: Cut new carpet to fit   Creativity trumps wear and tear! Success!
    Here we are sealing the seam. Often times when a seam doesn't last it's because it wasn't sealed properly to begin with.
     
    Once the new, complimentary colored carpet is laid down and installed, this customer got nothing but rave reviews.
    I'm Steve Gordon.
    Call me to repair your carpet now!
    (800) 656-9862
    Berber Carpet Repair
      Berber Carpet Repair
    Berber Carpet Run Before   Berber Carpet Run Fixed
    It's so disappointing when your new Berber carpet gets a run or a pull in it. This happened because a dog got his claw caught (poor pooch). We get calls for this type of Berber carpet repair quite often.
     
    Yes, you can see the area that we repaired. This is because it's nearly impossible to patch a Berber carpet so that it's completely invisibly. This repair actually looks about as good as we can hope for.

    Carpet Patch
     
    Does your car have carpeting that has seen better days?   So much nicer to drive to gramma's house now, don't you think?
    Here's an example of what we can do for the carpet in a car. If you find that you need the carpet in your car replaced or patched and you remove the seats and anything else in the way, we can perform the installation for you.
     
    Our customer provided us with the carpet, removed the seats and we did the rest.

    Carpet Patch By Fireplace
      Carpet Patch By Fireplace
    Cat got your carpet?   Isn't this better than declaring Fluffy?
    Short nap carpet can be tough to patch invisibly. In the carpet patching example above, of it was necessary due to pet damage.
     
    You can't easily see the patch in this picture, however, you can see it in person. It's a LOT better than before.

    Carpet Patch
      Carpet Patch
    Did Bless His Heart try to fix his own carpet?   We're happy to make it all better again.
    The carpet patching example above resulted when Mr. Homeowner tried to fix it himself, bless his heart. When Mrs. Homeowner came home, however, she called us to come do it over. In Mr. Homeowners defense, he couldn't possibly do this job correctly without the right tools no matter how handy he is.
     
    Patching your own carpet takes skill and the right tools. While it's tempting to try to fix it yourself and save a few bucks, our experience has shown (from fixing a lot of 'do it yourself' patches) that it's just better to let us experts fix that carpet.

    Stretch loose carpet
     
    Carpet wrinkles make a room look so..well, not nice.   Carpet wrinkle gone! Ah...
    If this carpet had been installed correctly with a power stretcher, this situation never would have occurred. If you have a problem with a loose carpet, call us and we'll get you fixed up right quick!
     
    This job was simple, however, if the customer hadn't had it taken care of, the carpet would have continued to wrinkle and buckle and eventually would have been ruined. It's better to take care of the wrinkle now than replace the carpet later.

         
    Carpet Patch at transition
     
    Carpet transition needing a place to happen   All better.
    This carpet to floor transition repair leading into a laundry room was necessary because the carpet was wearing out at the edge. It's common for this area to wear out many years before the rest of the carpet.
     
    Rather than stretching or patching the carpet, the customer chose to have us install a rubber strip here. I think it was a great choice. Normally you find this option in commercial environments.

    Big Berber Patch   Big Berber Patch
    Remodeling makes carpet repair necessary   Now where did you move that bar?
    This large carpet patch was necessary after our customer removed a bar from the corner of this room. Luckily there was plenty of extra carpet available.
     
    Ta da! Nice Job, Alan!

    patch carpet before   stretch carpet
    Fido doesn't like being left alone!   You can forgive the dog now. He didn't know better. He just wants to be near you!
    On the day I showed up to this house, the lady met me at the door crying. Not just little sobs either. She was in full-blown tears. I promised her that I could fix it and then suggested that she call a girlfriend to talk about while I worked.
     
    If you look closely, you can see the line between the original carpet and the new patch. All things considered, it was a great success and the customer felt much better.
    How can you be sure you're hiring a carpet guy who is honest, reliable, trustworthy, knows how to do the job right, and will back up his work for the lifetime of the carpet?

    The answer is to hire our carpet repair service. Steve Gordon took steps provide his customers with the best quality workmanship combined with unrivaled customer care. This is the story of how he brought his work ethic to the entire nation...

    Steve Gordon - from humble carpet guy to trusted nationwide innovator

    "I got my start working as a helper for a carpet installer when I was 16 years old. The carpet guys on the crew were all tough, hard-working men who could carry large quantities of carpet on their backs. They could also install carpet fast, and the customer's house would shake to its foundation when the kicked it in with their knees."

    "I was a lot smaller than the guys on the crew, so I didn't have the strength to kick in the carpet or haul it around. So, my boss assigned me to smaller stuff, which included fixing mistakes the carpet guys left behind after the carpet was installed."

    "I learned (by a great deal of trial and error) how to fix carpet seams, stretch carpet, and even patch areas where the carpet had been damaged or stained in some way. My repairs on carpet became seamless, and I developed a few of my own tricks along the way. In some ways, I guess you could say I became an artist of sorts because every repair is unique in some way, and requires a thoughtful approach."

    "Over the years, I earned my own muscle, and as an adult I became the go-to guy in my town for repairing carpet. I could (and still can) fix just about anything carpet-related, even flooring that many people would say was completely ruined."

    "As my business matured and I became more successful, my customers would tell me nightmare stories about other carpet repair service companies, and even some outside of my particular industry. They told me about missed appointments, poor workmanship, and about getting ripped off. I even heard stories about repair guys showing up to people's homes smelling of alcohol or worse. I wondered how any of these guys stayed in business."

    "This was when the idea for what would become Creative Carpet Repair first started taking shape. What if I could take my work ethic and customer care to a national audience. At the time, there wasn't any kind of national carpet repair service, so the market seemed wide open."

    "I asked myself what customers expected when they hired someone to repair their carpet. They wanted to be treated with honesty, fairly, and with dignity. They wanted a fair price and quality workmanship backed up by a guarantee that proved you were confident with your work."

    "This was the way I always did business, so I set out to hand-select carpet guys all over the country who also valued these qualities. I developed a team of independent contractors who pride themselves on their work, and who are willing to maintain our strict code of ethics. We give them a lot of work, so they are highly motivated to do right by us. This is good business."

    "One of the most common questions I hear is, 'Why should I trust you instead of my local carpet guy? You don't even live in my town.' I answer by asking, who do you trust more; some random carpet guy on the internet, or a carpet guy with at least a decade of experience who has been thoroughly vetted and is required to follow a strict set of guidelines?"

    "I'm proud of what I've accomplished with Creative Carpet Repair. Give us a call for a free estimate, take advantage of our 100% unconditional labor guarantee, and ensure that the carpet guy you invite into your home is someone you can implicitly trust."

    Carpet Repair

    A rundown of our carpet repair services

    Our experienced team of repair experts are fully capable of handling all sorts of carpet problems. What follows is a rundown of some of our most common repair jobs.

  • Carpet patching - This requires a spare piece of carpet to replace the damaged area. If you don't have any extra carpet laying around, we can usually find some in a closet or underneath a stationary piece of furniture. Carpet patches are seamless repairs, but sometimes you can see a difference in color due to wearing or exposure to light. Still, a repair always looks better than a ripped up or stained carpet.
  • Carpet stretching - If your carpet suddenly stars forming ripples or bulges, then it probably wasn't installed properly or was compromised by some sort of blunt force. We use a variety of highly specialized tools to pull the carpet tight, trim the excess, and reattach it to the flooring. You will be amazed how much better your entire room will look once unsightly bulges are eliminated.
  • Pet damaged carpet - We love our pets, but they sure do seem to hate carpet. We also love pets because they provide us with an unending supply of work. Most pet damage can be repaired, and we often accomplish this by patching the carpet.
  • Carpet burns - Again, this is another issue we usually resolve with a carpet patch. We use precision tools to cut away the old carpet and replace it with an equally sized section of spare carpet. This can save you thousands of dollars when compared to replacement.
  • Carpet seam repair - Carpet seams come loose for a variety of reasons - improper installation, neurotic pets, or even blunt force. We may have to stretch your carpet before replacing a seam, but all of our work is always backed up with our 100% unconditional labor guarantee so you know the repair will last.
  • Berber carpet repair - Berber and other looped carpets are especially prone to snags and runs. We specialize in Berber carpet repair, which is necessary because of the unique nature of these products. There is no substitute for experience when it comes to Berber carpet, so make sure your carpet repair service knows what they're doing before letting touch a looped carpet.


  • In the short videos below I explain what you need to know about:

    • Pet Damaged Carpet
    • Carpet Patching
    • Carpet Stretching
    • Carpet Seam Repair
    • Carpet Stair Repair
    • Berber Snags or Runs
    • Carpet to Floor Transitions
    • Commercial Carpet Repair
    • Carpet Flood Damage

    Carpet Stretching: Around half the jobs we do have something to do with carpet stretching. If you have carpet wrinkles, carpet bubbles, or ridges. These are all symptoms of a loose carpet. If the original carpet installer had used a power stretcher properly in the first place, you wouldn't be having this problem. When you call us to re-stretch your carpet we will use a power stretcher and then back up our work forever. Seriously, if at any time your carpet ever becomes loose again, we will come back at no charge to you and fix it. You have our word on it!

    Carpet patching: When you need a carpet patched because you have a damaged carpet, we'll ask you to provide the carpet that will be necessary to finish the job.

    Many times people don't have the spare carpet to do the carpet patch. If that's the case for you, we can steal some from your closet. If that's not okay with you, then you need to find the carpet at a carpet store. We don't go looking for carpet for you. That part is up to you.


    Carpet - floor transitions: After new floor is installed, the last thing people do is t he carpet to floor transition. Many wood floor contractors and tile contractors don't do this because it takes super-carpet-guy powers and tools. Give us a call for your carpet to floor transitions and we'll have it done in a jiffy!





    Berber snag or pull or run: We see this problem nearly every day. The problem is that installers are supposed to seal the seams with a latex seam sealer before seaming them together. Most installers don't bother and then the Berber carpet comes apart at the ..... wait for it.... wait for it... you guessed it, it comes apart at the seams. It only takes one loose bit of yarn to start to (run) and before you know it, it's caught up in the vacuum and you have a real problem.
    When you have a Berber run, have it repaired right away, before it gets worse.


    Carpet Seam Repair: Carpet seams are supposed to stay together until your carpet wears out. When seams fall apart it's because the installer didn't follow industry standards when he installed it.

    We get calls nearly every day to repair carpet seams and we can usually do it well enough that can't see that there was ever a problem in the first place.


    Carpet Stair Repair: If the carpet on the stairs matches the carpet in the rest of the house, and the first few stairs are worn out or damaged, you don't have to replace your entire carpet. We can take some extra out of your closet and use it to replace the first couple of stairs.

    If you want to replace the entire stairway we can do that too. We will remove the carpet from one bedroom and use it to replace the stairway, then you only need to buy enough carpet for one small bedroom rather than the entire home




    Commercial Carpet Repair
    : Commercial carpet has some unique problems. For one thing, commercial carpet has a low nap. Because of this low nap, the seams stand out. We often do commercial carpet repairs when an office remodels and removes a wall or two. This leaves a 9" gap that needs to be filled. It takes more carpet than you would think to fill this gap because we first need to cut it straight. By the time we do cut the carpet straight, it could be closer to 12 inches or so. If you can't find any extra carpet to do the repairs with, we can often take it from under filing cabinets or some other furniture that never moves. If you don't like that idea, then you need to go look for the carpet in a carpet store. If you can't find an exact match, it may look good to go with a completely different color. Then instead of looking like a bad patch, it looks like a creative choice.

    Sometimes commercial carpet gets ripples. We can fix that also. If the carpet is stretched in over padding then we'll need to re-stretch it, however if your commercial carpet is glued down, then we'll need to use a completely different method to fix it.



    Flood Damaged Carpet:
    We know about floods. When it happens to your carpet and padding, it's no laughing matter. The problem is that the padding gets soaking wet. When the padding gets soaked, it takes forever to dry. When you call us to take care of your flooded carpet needs, we come out to your home, pull back the carpet, remove the padding, set up high power blowers, dry the carpet, replace the pad, re-install the carpet and then clean it for you if you'd like. The only thing you may need is a spa day and a nice cocktail.... you'll need to supply that for yourself.


    Pet Damaged Carpet: Very often we get called because someone locked their dog or cat in a room and the animal tried to dig it's way out. If this happed to you, we can help.

    We do things differently than other carpet repair service companies. In other words, we do things the right way

    When Steve brought his business philosophy to a national audience, the goal was to eliminate the hassles commonly associated with repairing carpet, while ensuring every customer got what they were paying for. Here is how our revolutionary process works.

    First, you contact our office during business hours. You will be greeted by a live person who is ready to assist you. If you call during non-business hours, simply leave a message and it will be returned. Explain your carpet problem in detail, and our phone representative will provide you with an in-range estimate. This estimate will be accurate, so you will know definitively what the high-end cost of your repair may be. And it costs you nothing to find out.

    If this estimate is palatable, we will dispatch a repair person to contact you. Your carpet guy will give you a call to arrange an in-home visit. We follow up with every repair person to ensure that they've followed up with you, ensuring you never fall between the cracks. The carpet guy that contacts you will have at least 10 year of experience, and be licensed, bonded, insured, and vetted.

    When our carpet guy arrives, they will inspect the damage and give you a firm estimate that falls within the range you were quoted over the phone. You never have to worry about a bait and switch with your free estimate. If you agree to the estimate we only ask that you let our repair guy do the work on your carpet then and there. If you do not approve of the estimate, our repair guy will leave without any complaining or pressure. You are always in control.

    The repairs on your carpet are covered by our 100% unconditional labor guarantee - forever. If you ever have a problem with the repair, simply give us a call and we will come back out to your home free of charge.

    Contact us today and work with a carpet repair service you can trust

    Call today for a free estimate and find out why we are the premier carpet repair company in the nation. No other company even attempts to do what we've been doing for well over a decade. If you value honesty, hard work, integrity, and your own hard earned money, then you already know who to call.

    Our Jaw Dropping, 100%, Unconditional, Unlimited, Lifetime, Labor Guarantee

    I'm Steve Gordon,
    Call Me Now To Repair Your Carpet!
    (800) 656-9862

    Before you call to have a carpet patched.

    When you need Carpet Repair, you can count on Creative Carpet Repair. We're looking forward
    to hearing from you and helping you with your carpet repair problem soon.

    Steve Gordon, owner
    Carpet Repair Expert

    Contractors license # 922096